Shipping + Packaging

Shipping Policy

Canadian Orders:

Smaller orders are able to ship via oversized letter mail within Canada by Canada Post.  The estimated delivery time for regular mail is 2 to 4 business days and it is UNTRACKED.

Smallers orders include:

BB4CK Bows between 1-8.

Snack bags between 1-3.

A single apron (toddler or youth).

Burp cloths between 1-3.

*If you are unsure if your order would qualify for oversized letter mail, please contact me before placing your order at info@harperridley.com.

For Northern Regions and remote areas in Canada, delivery can take up to 8 days.  For that reason, if you are in need of RUSH shipping, choose a method of shipping that has a tracked option and small parcel mail.

In the event of a shipping error due to incorrect information on the part of the customer, the customer is responsible for additional shipping fees.

Local Pickup:

We are located in SE Calgary.  We are an online shop and do not have a brick and mortar location.  If you have arranged local pick up, we will send you an email with pickup instructions.

United States Orders:

We use Canada Post to ship our products.  The estimated delivery time for regular mail is 4 to 6 business days.

Custom + Import Taxers:  Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

 

Packaging

All orders are packed in a soft mailer that is 100% compostable.*  They are also reusable!  Orders packed (when possible due to shipping constraints) with tissue paper that can be recycled.

*Mailers are made from corn starch (from corn not fit for consumption), PLA (Polylactide, which is made from waste corn too and other plants) and PBAT (Polybutyrate Adipate Terephthalate).