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Non-medical Cloth Mask FAQ

✳️ FAQs:

*Please read carefully and in full

The purpose of Harper Ridley making non-medical cloth masks is to save medical-grade masks for our frontline healthcare workers.

Our masks are non-medical, reusable, washable 100% cotton / organic cotton face masks. 

They are intended for non-medical use such as essential errands like groceries or appointments.

These masks DO NOT replace N95 masks or medical grade protective equipment.

It is important to note that the BEST way to prevent the spread of COVID-19 is social distancing, frequent hand washing and other preventive methods.  The CDC recommends wearing a cloth face mask to “prevent the spread of the virus from the wearer to others”.

As recommended by the CDC, cloth masks should NOT be placed on children younger than 2 years of age, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the cover without assistance. 

Children over 2 should ALWAYS be under supervision while using masks due to ties on mask.

Due to the nature of this product, no returns or exchanges are permitted.  

We are committed to donating $1 from the sale of every mask to Inn From the Cold.



Wash before first use.  

All fabric has been pre washed prior to mask construction.  

Machine wash in hot water with detergent after use. 

Lay flat to dry and reshape pleats.  If nose bridge wire shifts, cinch outside fabric to reposition.

You may iron if needed.


“It is important to understand that non-medical masks have limitations and need to be used safely.  If you choose to use a non-medical face mask:

-you must wash your hands immediately before putting it on and immediately after taking it off (in addition to practicing good hand hygiene while wearing it)

-it should fit well (non-gaping)

-you should not share it with others

Face masks can become contaminated on the outside, or when touched by your hands. When wearing a mask, take the following precautions to protect yourself:

-avoid touching your face mask while using it

-change a cloth mask as soon as it gets damp or soiled

-put it directly into the washing machine or a bag that can be emptied into the washing machine and then disposed of

-cloth masks can be laundered with other items using a hot cycle, and then dried thoroughly.”

For more information from the Government of Canada, click HERE.

For more information from the CDC, click HERE.